We received great feedback on last week’s post about creating and managing users in your buySAFE Guaranteed Merchant Dashboard. This week we’ll talk about Dispute and Thank You emails.
What are Dispute and Thank You emails
Dispute emails notify you when a customer files a dispute with buySAFE Guaranteed regarding an order from your store. Dispute emails are also sent for all buyer and merchant activity related to the dispute.
Thank You emails are an avenue for your buyers to give you feedback. On your order confirmation page overlay there is a “send an email” link they can click to let you know what they thought of you providing them with buySAFE Guaranteed benefits.
When your account was set up we asked you for an email address to send Dispute and Thank You emails. If you need to change who receives these emails, you can do so easily from your buySAFE Guaranteed Merchant Dashboard.